Job Responsibilities:
- Answering phone calls, later answering vie e-mails
- Providing customer support in back office in financial sector
- Analyze KPIs and giving reports to Team Manager
We’re Majorel. We design, deliver and differentiate customer experience on behalf of some of the world’s most respected brands. Majorel is a leading multinational company in customer service. We have more than 82,000 professionals in 45 countries around the world; a skilled #OneTeam able to design and offer flexible solutions in more than 60 languages that makes a difference for clients of some of the most renowned companies in the market. To know more about Majorel, we would like to invite you to visit our website www.majorel.com.
German Customer Support Representative for Majorel Zagreb
Job Requirements:
- German C1 (fluent, business level)
- English B1
- Completed vocational education or studies (independent of subject area)
- Financial service expertise desirable
- Showing passion for customer support
- Willingness to work in shifts
- Strong communication skills
Job Offerings:
- Excellent reputation as responsible employer;
- A welcoming and inclusive environment;
- A team ready to help you develop and grow;
- A multinational environment, different nationalities and cultures to work every day.
Equal Opportunities
At Majorel we are committed to equal opportunities between men and women. In the same way, our offered positions can be developed by people with disabilities. We guarantee compliance with preventive regulations to ensure the care for the safety and health of workers in our facilities or in teleworking
