We´re hiring

Customer Service Representatives with fluent Russian and English

We are looking for Russian and English-Speaking Customer Service Representatives to join our Customer Support team. You will be working for our client, one of the biggest online accommodation providers worldwide.

 

Your Role

  • Handling incoming phone calls and emails from the website users
  • Managing reservations, special requests and complaints and finding solutions to website user’s inquiries
  • Working hours from Monday to Sunday between 7.30-23.30 h. (40 hours per week)

Requirements

  • Excellent Russian and English language skills (verbal and written)
  • Strong communication and administration skills
  • Customer-focused approach
  • Attentiveness, positive attitude
  • Relevant permit to work in Lithuania
  • Computer literacy and good MS Office knowledge
  • Experienced in a target-based/KPI driven environment is a plus

Company offers

  • Opportunity to be part of a rapidly expanding global organization
  • Engaging activities and extra benefits: private health insurance, discretionary performance bonus, sports and team events, hybrid working model, referral bonus, relaxation and game areas in the office, free parking and more
  • Amazing multicultural work environment – solely in Vilnius office we have colleagues from 19 different countries!
  • Career development programs & trainings.

Salary:

1611-1750 Eur. gross
Taking in consideration your current professional competence and work experience.

A big team is looking forward to you. Apply here!

Majorel Lithuania | Human Resources | Aiste Dilinske


You are looking for another location or want to learn more about Majorel?
Visit us on majorel.com/career-de.