We’re hiring at our location in Bucharest

Global Apps Senior Business Analyst

About Majorel

At Majorel we design, deliver and differentiate customer experience on behalf of some of the world’s most respected brands. We create amazing customer experiences that people value and we are proud of. By combining talent, data and technology we deliver real impact for our partners.

We serve customers across the world through our 82,000+ employees based in 45 countries in Europe, the Middle East, Africa, Americas and Asia in 60 languages. We support customers at any time, through every device and in the manner they expect of their brands. We speak their language wherever they are and whatever their culture.

Majorel employees are differentiated by a particular kind of drive – we are always driven to go further to do the best we can every single day. We are relentless, resourceful, resilient, agile, energetic and focused and if you are too, we’ll provide you with an environment that will let you thrive.


Job summary

The software business & technology analyst acts as the bridge between users and developers. He is fully responsible of aligning the team’s work to the stakeholder’s requirements and delivering the project context to the engineering team.


Main responsibilities

  • Assess the scope of the software project (what the business wants) and defines the milestones
  • Facilitates brainstorming sessions between all the stakeholders, knowledge matter experts and engineering team
  • Establish and evaluates the product requirements and define the software requirements documentation (system use cases, user requirements, system activity diagrams, class diagrams, ui/ux requirements)
  • Translates users needs into technical software specifications
  • Create user stories for the delivery team
  • Elaborate the deliverables of the acceptance phase : acceptance strategy, acceptance notebooks, acceptance reports
  • Carry out the UATs and organize the test phases with the business users and product owners
  • Collaborate with the different members of the project team according to the project phase
  • Produce the necessary documentation for each project phase (Software Requirements Documentation)


Competencies & professional background

Educational Background:

  • Mandatory bachelor degree in computer science (Master degree is a plus) with at least 3 years building business software


Technical Skills: (knowledge, experiences, IT tools/software, languages)

  • Excellent functional and technical proficiency in software development (Domain Driven Design, UML Diagrams, Design Pattern,…)
  • Strong knowledge of DevOps methodology and good knowledge of an Agile Project Management Tool (Azure DevOps, JIRA…)
  • Knowledge of C# or Java or Python
  • Good understand of Micro services architecture, API design patterns and cloud technologies
  • An ability to visualize data using presentations, diagrams, infographics


Soft Skills:

  • Excellent interpersonal and written communication skills with high level of critical thinking



Bucharest, Sibiu, Cluj, Brasov


Does the profile match your CV and are you interested? Please press the apply button below!

At Majorel, diversity is a part of our DNA. We are committed to providing equal employment opportunities and creating an inclusive environment for all candidates and employees.  All qualified applicants will receive consideration for employment without regard to sex, race, color, creed, religion, national origin, age, disability status, marital status, pregnancy, sexual orientation, gender identity or expression.

A big team is looking forward to you. Apply here!

Majorel Corporate | Human Resources | Corporate Recruitment Team Majorel

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Visit us on jobs.majorel.com.