Head of Compliance (m/f/d)

Your tasks

The Head of Compliance is responsible for executing and setting strategic directions for the Majorel Compliance Program. This role serves as a compliance business partner for Majorels international business units and advises the business on compliance solutions related to strategic matters, as well as day-to-day activities. The Head of Compliance works closely with other Majorel Corporate functions and is expected to keep an independent and critical view of the governance mechanisms present in the Company. We are looking for an empathic leader with a balanced assertiveness and high integrity, who drives improvement on a daily basis.

Essential Duties And Responsibilities

 Manage and execute the Corporate Compliance Program and its sub programs; ensure the program remains relevant through time by monitoring applicable regulatory changes

  • Ensure adequate oversight and integration of the Compliance community and programs
  • Ensure the deliverables set in the Compliance Charter are met
  • Ensure the standards of deliverables and level of oversight match those of a listed company (e.g.: Insider trading, SOX, ISAE 3402, COSO integrated controls framework, etc.)
  • Manage Risk and Compliance Committee meetings
  • Responsible for consolidated statistics publications as agreed with Boards and Shareholders
  • Ensure that the relevant Boards and Committees are consulted in relation to program strategy, coverage and policy making
  • Represent the Compliance function in various specialized committees and projects
  • Oversee readiness and onboarding of new global scope such as M&As and expansion into new countries/markets
  • Manage a team of 3-4 direct reports including onboarding, coaching, training and succession planning

Your profile

  • Bachelor’s Degree required, Master’s degree preferred, in a relevant discipline (Ethics, Compliance, Law or Corporate Governance)
  • Minimum 5 years of experience in regulatory compliance with direct responsibilities
  • Minimum 3 years of experience in people management including management in a matrix environment
  • Ability to balance regional interests with corporate priorities and compliance requirements for a rapidly expanding business in a fast paced, dynamic, multi-national company
  • Demonstrated ability to work collaboratively with cross-functional teams and driving compliance efforts remotely while working with virtual teams
  • Solid experience in a global listed company environment (regulatory and cultural)
  • Business Fluent in English (oral and written)
  • Location Europe, preferably Ireland

About Majorel

At Majorel we design, deliver and differentiate customer experience on behalf of some of the world’s most respected brands. We create amazing customer experiences that people value and we are proud of. By combining talent, data and technology we deliver real impact for our partners.

We serve customers across the world through our 63,000+ employees based in 30 countries in Europe, the Middle East, Africa, Americas and Asia in 36 languages. We support customers at any time, through every device and in the manner they expect of their brands. We speak their language wherever they are and whatever their culture.

Majorel employees are differentiated by a particular kind of drive – we are always driven to go further to do the best we can every single day. We are relentless, resourceful, resilient, agile, energetic and focused and if you are too, we’ll provide you with an environment that will let you thrive.

A big team is looking forward to you. Apply here!

Majorel Corporate | Human Resources | Corporate Recruitment Team Majorel

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